MODULE 9: STRATEGIC PROCUREMENT AND QUALITY MANAGEMENT (11-15 May)

Vittorio Cesarotti (Coordinator)

MODULE 9: STRATEGIC PROCUREMENT AND QUALITY MANAGEMENT (11-15 May)

Objectives of the Module:

i. introduce students to the stakeholder theory, definition of quality, quality management and quality improvement;
ii. analyze ISO 9001 Certification and its relation with procurement;
iii. illustrate how to measure customer satisfaction;
iv. introduce students to quality inspections;
v. introduce students to EFQM Excellence;
vi. explore the connections between green procurement, management tools, sustainability and environmental policy instruments;
vii. describe what is green public procurements, its main drivers and befits, the main drawbacks experienced by public officers, and how a green tender can be designed according to the European legislation;
viii. describe the functioning of an environmental management system and how it can be used as an environmental criteria in a green tender;
ix. explore the role of life cycle perspective and ecolabels.

Exam Rules Cesarotti  *Subject to change

Lecture Content Essig - Von Deimling *

 

Department of Economics and Finance
University of Rome "Tor Vergata"
Via Columbia 2, 00133 Roma

Director
Prof. Gustavo Piga
gustavo.piga@uniroma2.it

Executive Director
Prof. Annalisa Castelli
annalisa.castelli@uniroma2.it

Distance Learning Coordinator
Prof. Andrea Appolloni
andrea.appolloni@uniroma2.it

Secretariat
Cristina Cerri / Simona Rippo
cerri@economia.uniroma2.it
simona.rippo@uniroma2.it

Phone: +39 06 7259 5942
Fax: +39 06 2020 500
public.procurement@uniroma2.it.

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